Intercom

For professional industrial communication applications:

The vicCOM electronic modules offer the highest speech intelligibility, robust speech transmission, the simplest installation and are easy to adapt to customer requirements.

vicCOM modules are available for numerous applications. Each module contains speech enhancement algorithms that have been tried and tested over many years, experience gained from 20 years in the project business in more than 350 successful customer projects in the industrial and automotive environment. We offer professional quality and know which factors make a successful communication product.

Diane Hirschfeld, co-founder & CEO

Why should you use vicCOM?

Echo-free communication

Patented full-duplex echo canceller eliminates loudspeaker echoes from the microphone signal and prevents feedback. Feedback canceller suppresses cross-coupling from adjacent microphone units, therefore suitable for public address systems and service counters (e.g. banks, petrol stations)

Excellent comprehensibility

High playback volume and wideband speech transmission ensure the best possible intelligibility - even in background noise. Adaptive filters automatically adjust and attenuate background noise in the microphone signal. Microphone arrays can be used for additional noise filtering

Economical
and safe

Numerous variants with tailored price-performance ratio, suitable for industrial use due to environmental robustness and long service life, low operating costs due to remote maintenance and diagnostics, high failure safety due to integrated self-diagnosis

Intuitive configuration

Standard configuration ready for use in many applications, programming-free adaptation to any application scenarios through extensive parameters, parameterisation and acoustic support from manufacturer

Outstanding connectivity

vicCOM family members with analogue, 2-wire, radio and IP support, industrial-grade robustness and suitability for special applications (synchronisation, broadcast, PTT, etc.), tested compatibility with standard products and web conferencing.

Simplest use

Plug-and-play electronic modules for many applications, support for numerous peripheral options, support and training from the manufacturer, modules and accessories from a single source

Overview vicCOM family

With a vicCOM product you have the right solution for every application

The numerous module variants and software functions are used for a wide range of applications. Let us inspire you - we have the right solution for you too.

Comparison	vicCOM 2	vicCOM ART	vicCOM GSM 2	vicCOM IP
Hardware	DSP	DSP	DSP	ARM Cortex A7
OS	proprietary	proprietary	proprietary	YOCTO LINUX
Transmission medium	Analogue	2-wire, digital	LTE, GSM-R	IP
Broadband	ok	ok	ok	ok
Configuration	UART, Update Tool	UART, CAN, Update Tool	UART, update tool, remote (via GSM)	GUI, Ethernet, Remote (Server)
Parallel Conversations	no	yes	no	yes
Audio- Usecases	Hands-free operation Ringtones	Point-to-point Conferences Broadcast Synchronous sound reinforcement	Point-to-point Hands-free operation Conferences Ringtones	Point-to-point Conferences Broadcast Voice control
IoT-ready	no	no	yes	yes
Self-monitoring	no	available	available	available
Control	UART	UART	UART, SMS	Ethernet
Costs	minimal	economic	economic	economic
Special features	Full duplex echo cancelling Adaptive noise filters	Ranges up to 1 km Adaptation to different cable types	Call statistics Day-night operation Emergency and information call	Standalone and server operation Web GUI Hands-free algorithms

Industries

vicCOM can support you in any area - whether in vehicles, industrial plants, public buildings, the operating theatre or the office.

Commercial vehicles
Medical technology
Intercom
Automation
Kiosk systems
Passenger information
Nurse call
Public Address
Monitoring

Select your suitable transmission medium.

Communication technology by connectivity

Analogue

vicCOM 2 extension module for communication terminals, miniaturised analogue microphone unit, analogue speakerphone, ready for use in the loudspeaker-microphone path, available as system kit vicCOM-complete

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2-wire

vicCOM-ART
Bus-based communication module with digital 2-wire transmission: minimal wiring effort, optimum price-performance ratio, parallel conversations, ranges up to 1 km, customised cable material

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Mobile radio (LTE, GSM-R)

vicCOM GSM 2
Communication module with mobile radio interface and ready-to-use call station firmware, with numerous sensor, actuator and statistical functions, safety through self-monitoring, air interfaces to service center or control center

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IP

vicCOM IP
SIP-compatible communication module for customised communication products, supports numerous peripheral devices, programming-free configuration via integrated web GUI, compatible with IP telephony and web conferencing

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Direct order at voice INTER connect or in the partner shop

Product	Description	voiceinterconnect	Conrad	Voelkner
vicCOM 2	Hands-free audio processing module	order	Order link	---
vicCOM-complete 2	System kit for hands-free talking	order	Order link	Order link
vicCOM-ART	Intercom units for distributed communication systems	Order request	---	---
vicCOM GSM 2	System kit for hands-free operation in the mobile radio network	order	---	---
vicCOM IP	Platform for IP-based communication	order	---	---